Privacy Policy
Privacy Policy
Effective Date: December 1st, 2024
Willow & Sage Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://willow-sage.studio/ (the “Site”) and our brand sites (https://ssage.studio, https://wroots.studio, https://dtap.productions) or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
Information Collection
We collect information from and about you in the following ways:
Information You Provide to Us
Contact Form: When you fill out a contact form on our Site, we collect your name, email address, phone number, and any other information you choose to provide in the message field.
Client Onboarding: When you become a client of one of our studios (Silver & Sage Studios, Willow & Roots Studios, or Double Tap Productions), we may collect additional information such as your address, billing information, and project details. This information may be collected through contracts, online forms, emails, or phone conversations.
Information We Collect Automatically
Cookies and Similar Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your browsing activity on our Site. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and access times. We use this information to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level. For more information, see the “Cookie Policy” section below.
Google Analytics: We use Google Analytics to collect information about how visitors use our Site. This information helps us to improve our Site and the services we offer. Google Analytics collects information such as your IP address, browser type, operating system, referring URLs, pages visited, and access times. This information is collected anonymously and is not linked to any personally identifiable information. To learn more about Google Analytics’ privacy practices, please visit [Google Analytics privacy page link].
Server Logs: Our servers automatically record information (“log data”) created by your use of the Site. Log data may include information such as your IP address, browser type, operating system, referring URL, pages visited, access times and dates, and other such information.
Information Use
We use the information we collect from and about you for the following purposes:
To Respond to Your Inquiries: We use your contact information to respond to your inquiries and provide you with the information or services you request.
To Provide and Improve Services: We use the information we collect to operate, maintain, and improve the Site and our services. This includes using information to understand how our Site is used, to diagnose and fix technical problems, and to develop new features and functionalities.
To Send Marketing Communications: With your consent, we may send you emails or other communications about new services, promotions, and other updates. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.
To Comply with Legal Obligations: We may use and disclose your information as necessary to comply with applicable laws and regulations, to respond to lawful requests and legal process, and to protect our rights and property.
Data Sharing
We may disclose your information to the following third parties:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and payment processing. These service providers are only permitted to use your information as necessary to provide these services to us.
Business Transfers: We may disclose your information to a third party in connection with a corporate transaction, such as a merger, acquisition, or sale of all or a portion of our assets.
Legal Authorities: We may disclose your information to legal authorities as required by law or legal process, or to protect and defend our rights and property.
We do not sell your personal information to third parties.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
Data Encryption: We use industry-standard encryption technologies to protect sensitive information, such as credit card details, during transmission.
Access Controls: We restrict access to your information to authorized personnel who have a legitimate need to know.
Physical Security: We maintain physical security measures to protect our servers and other systems from unauthorized access.
While we take reasonable measures to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
User Rights
You have the following rights regarding your personal information:
Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to our processing of your personal information.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [email protected].
Cookie Policy
What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
How We Use Cookies
We use cookies for the following purposes:
Essential Cookies: These cookies are necessary for the Site to function properly. They enable you to navigate the Site and use its features, such as accessing secure areas.
Performance Cookies: These cookies collect information about how visitors use the Site, such as which pages are visited most often and if they receive error messages from web pages. This information is used to improve how the Site works.
Functionality Cookies: These cookies allow the Site to remember choices you make (such as your user name, language, or region) and provide enhanced, more personal features.
Targeting Cookies: These cookies are used to deliver content that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.
How to Manage Cookies
You can control the use of cookies at the individual browser level. Most web browsers allow you to:
Block all cookies: This will prevent all websites from storing cookies on your computer.
Block only third-party cookies: This will prevent cookies from being stored on your computer by websites other than the one you are currently visiting.
Delete all cookies: This will delete all cookies that are currently stored on your computer.
Set cookie preferences: This allows you to specify your preferences for different types of cookies.
To learn more about how to manage cookies in your browser, please consult your browser’s help documentation.
Please note that blocking or deleting cookies may affect your ability to use certain features of the Site.
Compliance with Regulations
We comply with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Willow & Sage Inc.
10651 W. Main Rd. North East, PA 16428
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
